Frequently Asked Questions
Find answers to common questions about our products and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Are your materials sustainably sourced?
We prioritize ethical manufacturing and use high-quality, sustainable materials wherever possible to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request a cancellation within 30 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.
How should I care for my Florence by Mills garments?
To ensure longevity, follow the specific care instructions on the inner label of each garment, typically recommending gentle machine washes.
When will out-of-stock items be replenished?
You can sign up for 'Back in Stock' notifications on the product page to be alerted as soon as an item is available again.